Terms and conditions for kept cleaners

Welcome to Kept Cleaners! These terms and conditions outline the rules and regulations for using our website and services. By accessing this website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

  • “Company” refers to Kept Cleaners LLC.
  • “User” refers to any individual who accesses or uses our website and services.
  • “Services” refers to all cleaning services provided by Kept Cleaners LLC.

2. Acceptance of Terms

By using this website, you signify your acceptance of these Terms and Conditions and agree to comply with all applicable laws and regulations. If you do not agree with any of these terms, please refrain from using our website or services.

3. Services

Kept Cleaners provides professional cleaning services, including standard, deep, and move-in/out cleaning options. For details about our services and rates, please refer to the respective service pages on our website.

User Requirements

All users must be 18 years or older to book services. For minors involved in our services (e.g., household occupants), supervision by an adult must be ensured at all times.

4. Privacy Policy

Please review our Privacy Policy for information on how we collect, use, and disclose personal information. By using our services, you agree to our Privacy Policy.

5. User Obligations

Users are responsible for providing accurate information when booking services. This includes access instructions, special requests, and any pertinent information about the property that may affect service delivery.

Right to Deny Service

Kept Cleaners reserves the right to deny or cancel any booking if the information provided is inaccurate, incomplete, or if the environment is deemed unsafe.

6. Payment Terms

Payments are due upon booking unless an alternate agreement is arranged. Users agree to pay the agreed-upon rate for services rendered, as outlined in their booking confirmation.

Cancellation and Refund Policy

  • Cancellation: Users may cancel bookings up to 24 hours in advance for a full refund. Cancellations made within 24 hours of the scheduled service time may be subject to a cancellation fee.
  • Refunds: If you are dissatisfied with our services, please contact us within 48 hours of your service. We will work to address your concerns and may offer a re-clean or refund at our discretion.

7. Prohibited Conduct

Users agree not to:

  • Use the website or services for any illegal or unauthorized purpose.
  • Engage in any conduct that could harm Kept Cleaners LLC, its staff, or other users.

8. Intellectual Property Rights

The content on this website, including text, images, and logos, is the property of Kept Cleaners LLC and is protected by applicable copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

9. Disclaimer of Warranties

Our website and services are provided “as is” and “as available,” without warranties of any kind. Kept Cleaners LLC does not guarantee that the service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law in Wyoming, Connecticut, and New York, Kept Cleaners LLC, its directors, employees, or agents shall not be liable for any damages, including, without limitation, damages for loss of data or profit, or due to business interruption, arising out of the use or inability to use our website or services.

11. Indemnification

You agree to indemnify and hold harmless Kept Cleaners LLC, its officers, directors, employees, and agents, from any claims, damages, or expenses, including reasonable attorney’s fees, arising out of your use of our website or services or your breach of these Terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Wyoming, Connecticut, and New York, without regard to conflict of law principles.

13. Changes to Terms and Conditions

Kept Cleaners LLC reserves the right to amend or update these Terms at any time. Changes will be posted on this page, and continued use of the website and services signifies acceptance of the revised terms.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

Kept Cleaners LLC
5830 E 2nd St, Ste 7000 18181
Casper, WY 82609
Phone: (475) 268-8400
Email: admin@keptcleaners.com